Last Updated: October 22, 2025
Welcome to Sriracha Revolver Hot Sauce Inc. ("we," "our," "us"). We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make a purchase from us. By using our Site and providing us with your personal information, you consent to the practices described in this policy.
Information We Collect
We collect several types of information from and about users of our Site, including:
a) Personal Information: This is information that can be used to identify you personally. We collect this information directly from you when you provide it to us, such as when you:
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Make a purchase or attempt to make a purchase.
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Subscribe to our newsletter or mailing list.
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Contact us through our web form, email, or otherwise.
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The personal information we collect may include:
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Identifiers: Name, shipping address, billing address, email address, phone number.
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Commercial Information: Records of products purchased, order history, and preferences.
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Payment Information: We use a third-party payment processor (Square). We do not store your full credit card numbers or sensitive payment details on our servers. We only receive information necessary to fulfill your order (e.g., the last four digits of your card for verification).
b) Non-Personal Information: We may automatically collect certain information about the device you use to access our Site. This includes:
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Device Information: Such as your IP address, browser type, operating system, and internet service provider.
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Usage Data: Information about how you interact with our Site, such as the pages you view, the links you click, and the dates and times of your visits. This is often collected through cookies and similar tracking technologies.
How We Use Your Information
We use the information we collect for various business purposes, including:
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To Fulfill Your Orders: To process your payments, arrange for shipping, and provide you with invoices and/or order confirmations.
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To Communicate With You: To respond to your inquiries, provide customer support, and send you important administrative updates about our Site or your orders.
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For Marketing (with your consent): If you have opted in, we may send you information about our new products, special offers, and upcoming events at farmers' markets and pop-ups. You can opt out of these communications at any time.
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To Improve Our Site: To analyze how customers use the Site, which helps us improve our user experience, product offerings, and marketing strategies.
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For Security and Fraud Prevention: To screen our orders for potential risk or fraud, and to ensure the security of our Site and business.
How We Share Your Information
We respect your privacy and do not sell your personal information to third parties. We may share your information in the following limited circumstances:
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With Service Providers: We share your information with trusted third-party service providers who assist us in operating our website, conducting our business, and serving you. This includes:
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Payment Processor: To securely process your payments.
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Shipping Carriers: To deliver your orders to you.
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Email Marketing Platforms: To manage our newsletter and marketing communications (if you have opted in).
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Analytics Providers: To help us understand how our Site is used.
These service providers are contractually obligated to use your information only as necessary to provide their services to us and to protect your information. -
For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid request by a public authority (e.g., a court or government agency).
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Business Transfers: In the event that we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or use of your personal information.
Cookies and Tracking Technologies
Our Site uses "cookies" and similar technologies to enhance your experience and gather information about visitors and visits to our Site. A cookie is a small file placed on your device. You can choose to set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Please note that if you disable or refuse cookies, some parts of this Site may become inaccessible or not function properly.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill any legal, accounting, or reporting requirements. For example, we will retain order information for tax and warranty purposes for a period of [e.g., 7 years] as required by Canadian law.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. As a Canadian business, we respect the following principles:
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Access and Correction: You can request access to the personal information we hold about you and request that we correct any inaccuracies.
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Marketing Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of every email we send.
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Account Information: If you have created an account on our Site, you can log in to review and update your personal information.
To exercise any of these rights, please contact us using the information in the "Contact Us" section below.
Data Security
We implement appropriate technical and organizational security measures designed to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. All transactions are processed through our payment gateway provider, Square, and are not stored or processed on our servers. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
Children's Privacy
Our Site is not intended for individuals under the age of majority in their province or territory of residence. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Sriracha Revolver Hot Sauce Inc.
